Conflict Resolution: Strategies for Effective Communication and Managing Conflict
Quality youth development leaders are effective communicators and managers of conflict. Experienced youth development professionals understand that most conflicts arise from problems with communication. In this module, participants will work to understand the basics of conflict resolution and effective communication, explore strategies for dealing with conflict, and practice conflict resolution skills.
This learning module includes:
- 30-minute planning session with leaders to understand current challenges and customize workshop
- 3-hour in-person, interactive workshop (meets NYS SACC training requirements in business record maintenance and management; certificates provided)
- 30-minute follow-up session to discuss implementation of practices
Audience: Front-line staff
Want a customized version of this learning module? Just contact us!
*Pricing is for NYC, Long Island, and Westchester. If outside of this metro area, additional travel fees may apply.
Delivered by Changemaker Marcel Brathwaite