Conflict Resolution: Strategies for Effective Communication and Managing Conflict
Quality youth development leaders are effective communicators and managers of conflict. Experienced professionals understand that most conflicts arise from problems with communication. In this module, participants will work to understand the basics of conflict resolution and effective communication, explore strategies for dealing with conflict, and practice conflict resolution skills.
This session is a 2-hour workshop. For 3 hours, the fee is $1,150, and for 5 hours, the fee is $1400. You will receive follow-up materials to support adoption of practices, and you can request further assistance after the session if needed.
Audience: Front-line staff
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*Pricing is for NYC, Long Island, and Westchester. If outside of this metro area, additional travel fees may apply.